dell computer printing problem

Dell computer printing problem

I just added a new Dell gripe to my computergripes.com site. A

relative couldn't print on his computer, all the printer definitions

disappeared. He couldn't add a new printer definition due to an error

with the Print Spooler service. The event logs had many errors, too

many for a phone call.

I remotely controlled his machine and found that the Print Spooler

service wouldn't start because it depends on the LexBce Server service

which wouldn't start because it was disabled. Turns out LexBce is

Lexmark printer software that Dell pre-installs. Thanks for nothing

Dell. This machine had no Lexmark printers attached to it.

The real problem is why the Print Spooler depends on Lexmark software

if there are no Lexmark printers. Or put another way, the real problem

is Dell. I enabled the LexBce service, started it, started the Print

Spooler service and all was well. For more, see the computer gripes

entry.