computer down so

The computer's down, so...

Whole Foods Market

Originally uploaded by JustJon.

Hartford Courant | Whole Foods Shows You Can Get Something For

Nothing

It could not have happened at a worse time. A major snowstorm was

howling outside. Whole Foods supermarket at Bishops Corner in West

Hartford was jammed with shoppers anxious to get home for dinner.

Suddenly, the computer crashed. None of the cash registers could

function. Ted Donoghue, the assistant manager running the store on

the afternoon of Dec. 13, consulted associates and made a snap

decision:

All customers passing through the registers would get their food

for free until the computers were working again.

"It was clearly a snafu on our end, and it didn't seem right" to

punish the customers by making them wait, Manager Kimberly Hall

said.

(Heard it from The Consumerist.)